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Delivery information

Here you will find all the information about postal options and costs.

All of our items are posted prompty after payment has been received.

We aim to get all orders delivered to you safely and quickly in discreet plain packaging.

* Delivery options cannot be guaranteed and some remote areas may have longer delivery times.

 

United Kingdom.

Carrier Service - Great Britain / United KingdomDeliveryCosts
UK Royal Mail - Standard Delivery 2-3 working days £2.95
UK Mail - Next Day Delivery - Tracked 1 day £5.95
FREE DELIVERY ON ALL UK ORDERS OVER £30 1 day FREE

 

Europe.

Carrier Service - EuropeDeliveryCosts
Europe carrier - Air Mail - International Signed For - Tracked 2-5 working days £8.95
FREE DELIVERY ON ALL EUROPE ORDERS OVER £40 GBP 2-5 working days FREE

World.

Carrier Service - WorldDeliveryCosts
World carrier - Air Mail - International Signed For - Tracked 2-9 working days £11.95
FREE DELIVERY ON ALL WORLD ORDERS OVER £50 GBP 2-9 working days FREE

Orders made on Monday to Friday

All orders placed with us before 4pm will be posted same day.

All orders placed with us after 4pm will be posted next working day.

(All Times are GMT)

 

Orders made on Saturday & Sunday

All orders placed with us will be posted next UK working day.

 

Delivery

Adult Toy Lounge cannot be held responsible for orders being delayed by incorrect information supplied by you during the checkout process. All packages returned to us undelivered, will be subject to an additional charge before being re-posted.

 

All Tracked delivery services require a signature for receipt of goods


UK Mail delivery man waiting for signature from customer

 

 

 

 

 

 

If you are not or in or not available when delivery is made

An undelivered notice card will be posted through your letterbox.

Follow instructions on the card to obtain your parcel from appropriate Carrier.

 

Checking item condition on delivery

Check all deliveries for any signs of damage BEFORE you sign for them. If you see any damage, do not sign for them, and contact us immediately. We will arrange for a new delivery of your order. The delivery company will return the original package to us.

Returns policy and procedures

Please see our returns information HERE

 

Countries we deliver to (we hope to add more in future)

 

Europe

Andorra Austria Belguim Bulgaria Croatia Cyprus
Czech Republic Denmark Estonia Faroe Islands Finland France
Germany Gibraltar Greece Guernsey   Iceland
Ireland Italy Jersey Latvia Liechtenstein Luxemburg
Malta Monaco Netherlands Norway Poland Portugal
Slovakia Slovenia Spain Sweden Switzerland  

 

Worldwide

Australia Canada Japan New Zealand South Korea

Virgin Islands

(British)

         

 

Returns policy and procedures

Please see our returns information HERE

 

Company discretion

To ensure privacy and discretion, your credit card is charged in the name of "GALAXYMART".

 

Correspondence from us by e-mail does contain our website name and Logo. It is for you to ensure you use a safe and secure email address that cannot be seen by others, if you so wish it.

 

Discreet parcels and packages

All of our packaging is very discreet with every item sent in a plain box or bubble wrap bag.

None of our website name, address, company marks or logo will be shown on any of our parcels or packages.

 

A reminder that all of our delivery services require a signature for receipt of goods.

 

Various boxes, packages and jiffy bags UK Mail delivery man waiting for signature from customer
Selection of our plain and discreet packages and boxes.  

 

 

 

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